Shipping & Returns

We want your shopping experience with our brand to be as smooth and delightful as the jewelry we create. Below you'll find everything you need to know about our shipping and returns process.

Shipping Information

Stell & Trove currently ships within the United States. We do not offer international shipping at this time.

Because each piece is handmade and carefully inspected before shipping, please allow up to 3 business days for your order to be prepared and shipped.

Once your order has shipped, you’ll receive a confirmation email with tracking information. Delivery times vary depending on the shipping carrier and destination and are outside of our control.

Please make sure your shipping address is correct before completing your order. Stell & Trove is not responsible for delays or delivery issues resulting from an incorrect or incomplete address.

While we do our best to ensure your order arrives safely and on time, carrier delays may occasionally occur. If your package appears to be delayed, please use the tracking information provided or contact us and we'll be happy to help.

Returns & Exchanges

If you're not completely satisfied with your purchase, we’re here to help. We accept returns within 7 days of delivery on unworn, undamaged jewelry in its original packaging. To initiate a return or exchange, please contact us at hello@stellandtrove.com with your order number and reason for return.

Once we receive and inspect your returned item, we’ll issue a refund to your original method of payment within 3–5 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please reach out to hello@stellandtrove.com within 7 days of delivery. Be sure to include photos so we can resolve the issue quickly.

Thank you for shopping with us—we truly value your trust and support.